Automating Real Estate Data Integration for OBH – Gruppen A/S with Robovirgin
In the fast-paced world of real estate services, efficiency and accuracy are paramount. OBH – Gruppen A/S, a prominent client specializing in real estate-related services such as valuations, damage reports, and energy assessments, faced significant challenges in managing customer orders. Serving a diverse clientele that includes private individuals, real estate agents, and insurance companies, each order required data and documents from over ten public sources, primarily local authorities. This made the retrieval process both time-consuming and error-prone.
Challenge: Streamlining Data Retrieval
The manual process of gathering essential information for customer orders was not only labor-intensive but also prone to errors. Delays in obtaining accurate data led to extended turnaround times, affecting customer satisfaction and the overall efficiency of the business. OBH – Gruppen A/S needed a solution that would automate and streamline this cumbersome task, allowing their team to focus on delivering high-quality services rather than getting bogged down in administrative work.
Solution: Implementing RPA and CRM Integration
Enter Robovirgin, a dedicated member of the HighTech Kaunas Cluster, known for its innovative automation solutions. Robovirgin took on the challenge by building a seamless integration between OBH – Gruppen A/S’s CRM system and multiple public data sources. Utilizing Robotic Process Automation (RPA) flows, they automated the data retrieval process, ensuring that all necessary information and documents for real estate objects were gathered quickly and accurately.
The solution involved creating a robust database that stored data from the public sources and integrating it directly into the client’s existing CRM system. This integration allowed the process to run automatically, significantly reducing the time required to complete customer orders and minimizing the risk of human error.
Impact: Enhanced Efficiency and Client Satisfaction
The results were transformative. By automating the data retrieval and integration processes, Robovirgin enabled OBH – Gruppen A/S to handle customer orders more efficiently than ever before. The automation not only expedited processing times but also enhanced the accuracy of the information provided to clients.
OBH – Gruppen A/S experienced a substantial improvement in operational efficiency, allowing their team to focus on delivering exceptional services rather than being tied down by manual data entry tasks. As a result, customer satisfaction soared, and the company strengthened relationships with real estate agents and insurance companies, positioning itself as a trusted provider in the market.
Conclusion: A New Standard in Real Estate Services
Robovirgin’s innovative automation solution has successfully addressed the challenges of data retrieval in the real estate sector. By leveraging RPA and seamless CRM integration, Robovirgin has not only transformed OBH – Gruppen A/S’s operational workflow but also set a new standard for efficiency in real estate services. As a member of the HighTech Kaunas Cluster, Robovirgin continues to push the boundaries of automation, empowering businesses to thrive in a competitive landscape while ensuring they can deliver exceptional value to their customers.
