RPA-oplossingen op maat

Definra, a member of the Hightech Kaunas cluster, designs and builds custom Robotic Process Automation (RPA) solutions for medium-sized and larger organisations in Europe. Software robots take over repetitive, rule-based tasks – copying data between systems, processing documents, preparing reports – so that employees can focus on work that needs human judgement.

Processes that are well suited to RPA

• Invoice processing, payment matching and other finance and accounting routines.
• Data entry and transfer between ERP, CRM and legacy systems without APIs.
• Collecting data from websites, registers and public data sources.
• Regular reporting and reconciliations.
• Customer and employee onboarding steps that follow fixed rules.

Process knowledge first, technology second

Definra combines extensive experience in financial and accounting processes and operational excellence with IT development skills. Before a robot is built, the process is reviewed, standardised and, where possible, simplified. Automating a poor process only makes mistakes happen faster; automating a well-designed process delivers lasting savings, better output quality and faster turnaround.

How an RPA project runs

1. Process discovery and selection of the best candidates for automation.
2. Estimate of effort, expected benefit and payback.
3. Design and development of the software robot.
4. Testing with real data together with process owners.
5. Go-live, monitoring and ongoing support.

Automation in practice

Definra also uses process automation internally, which keeps the flow of data smooth for clients and allows services to be offered at competitive rates. For an example of RPA and CRM integration delivered within the cluster, read the case study Automating real estate data integration for OBH-Gruppen A/S.

Frequently asked questions

Do we need to replace our existing systems?

No. RPA works on top of existing applications, which is why it is often the fastest way to automate processes in older systems.

How do we know which process to automate first?

Definra assesses volume, rule complexity, error rates and time spent, and recommends processes with the clearest return on investment.

Learn more about Definra or contact Hightech Kaunas to discuss automation in your organisation.